Shipping policy

Order Processing

 

All orders are processed within 1–3 business days (Monday–Friday, excluding bank holidays).

You will receive a confirmation email once your order has been placed and a second email with tracking information once your order has been dispatched.

 

UK Shipping

 

Standard UK Shipping: 2–4 business days after dispatch.

Shipping costs are calculated at checkout.

We aim to ensure all orders arrive within the estimated timeframe; however, delays may occur during busy periods.

International Shipping

 

We ship internationally.

International shipping rates are calculated at checkout and vary depending on the destination country and parcel weight.

Delivery times vary by location and may take 5–14 business days after dispatch.

Please note:

• Customers are responsible for any customs fees, duties, or taxes required by their country.

• Delays may occur due to customs processing.

 

Delivery Issues

 

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If your parcel is delayed, lost, or marked as delivered but not received, please contact us at:

sheisbeautyuk@outlook.com

We will assist you in resolving the issue with the courier.

Damaged or Incorrect Items

 

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the item.